Privacy policy

At Shah Optico, we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect When you visit Shah Optico, we automatically collect certain information about your device, including your web browser, IP address, and time zone. Additionally, when you make a purchase or attempt to make a purchase, we collect specific information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information We use the order information that we collect generally to fulfill any orders placed through the site. This includes processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our eyewear products and services.

Sharing Your Personal Information We share your personal information with third parties to help us use your data as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site. Finally, we may also share your information to comply with applicable laws and regulations or to protect our rights.

Data Retention When you place an order through Shah Optico, we will maintain your order information for our records unless and until you ask us to delete this information. This helps us assist you with future warranty claims or prescription renewals.

Cookies and Tracking Our website uses cookies to enhance your browsing experience and remember your preferences. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.

Security To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Your Rights If you are a resident of Pakistan or accessing our site from abroad, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our support email.

Changes to This Policy We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@shahoptico.pk or by mail at Prang Road, Charsadda, KPK, Pakistan.